1. Who we are

This website presents Inala Journey, its books, resources and pathways. Inala Journey Press is the publishing imprint of Inala Group LLC.

For purposes of this website, Inala Group LLC is the responsible organisation for personal information processed through the site. Inala Group LLC is a domestic limited liability company organised under the laws of the State of Georgia, USA. Privacy requests and legal notices may be sent to admin@inalajourney.com.

2. Information we may process

We aim to collect only information needed to operate the site and respond to legitimate requests. Depending on the features active at the time, this may include:

• information you choose to provide in an enquiry, such as your name, email address, organisation and message;
• technical information such as an IP address, browser type, device information, requested page, date and time;
• security and diagnostic records created by the website host or WordPress installation; and
• order or delivery information handled by an external bookseller or fulfilment provider when you choose to use that service.

The public site does not currently offer visitor accounts or public comments.

3. Complimentary workbook download

The printable Journey: A Calling Companion Workbook is offered without an email gate or registration requirement. We do not ask for your name or email address merely to open the workbook download.

As with any website request, the hosting service may still record ordinary technical information such as an IP address, request time and file requested for security and operational purposes.

4. Cookies, server logs and analytics

WordPress and the hosting environment may use cookies that are necessary for administration, security and session management. Administrator login cookies do not apply to ordinary visitors who do not sign in.

At this review stage, the site does not intentionally use advertising cookies or behavioural advertising. If analytics, marketing pixels or optional cookies are added, this policy and any required consent controls will be updated before those tools are activated.

5. How information is used

Information may be processed to operate and secure the website, provide requested resources, respond to enquiries, prevent misuse, diagnose technical problems, maintain business records and comply with applicable law.

We will not use personal information for unrelated purposes without a lawful basis or appropriate notice.

6. Service providers, external links and international processing

Limited information may be available to service providers that support hosting, website administration, security, email or fulfilment, but only as needed to provide those services.

The site may link to Amazon and other external providers. When you follow an external link, that provider processes information under its own privacy policy and terms. Inala Journey does not control an external provider’s website, cookies or checkout process.

Some providers may process information outside South Africa. Where applicable, reasonable steps should be taken to ensure that personal information remains appropriately protected.

We do not sell personal information. Information may be disclosed where required by law, to protect legal rights, or to investigate security threats or misuse.

7. Retention and security

Personal information should be retained only for as long as reasonably needed for the purpose for which it was collected, legitimate business records, dispute resolution, security or legal obligations.

Reasonable technical and organisational safeguards are used to protect information. No online system can guarantee absolute security, and the site will be reviewed as its features and providers change.

8. Your privacy rights

Subject to applicable law, you may ask whether we hold personal information about you and request access, correction or deletion. You may also object to certain processing or request that processing be restricted where the law provides for this.

South Africa’s Protection of Personal Information Act 4 of 2013 (POPIA) sets conditions for lawful processing and gives data subjects rights and remedies. You may also contact or lodge a complaint with the Information Regulator of South Africa.

Privacy requests, corrections and objections may be sent to admin@inalajourney.com.

9. Children and policy changes

The website is not designed to collect personal information from children. If a parent or guardian believes that a child has supplied personal information, they should contact admin@inalajourney.com.

This policy may be updated when the site’s services, providers or legal obligations change. The latest revision date will appear at the top of the page.